CA offers property management services with international experience and a track record of outperforming in the markets we serve. Our platform and team of top industry talent enable our partners to remain focused on investments, while we manage the property and increase asset value over time. Our suite of consulting capabilities further compliments our property management services and are available to our valued clients.
CA’s fully integrated platform allows us to approach property management different from our peers. We begin collaborating with our development, investment and asset management teams at project inception, not completion. We infuse the ownership mentality into the project as it evolves, which ensures that resident satisfaction and operational efficiencies are never afterthoughts. Through this process, we deliver the perfect product-market fit to achieve long-term success for our capital partners, residents, community members and staff.
At CA, we believe in putting the experience of the resident at the epicenter of every decision we make. The spaces we provide are no more than conduits for the experiences that our residents have. When you combine one-of-a-kind amenities, thoughtful resident programming and the unmatched customer service that the CA team curates, you get a recipe for high resident retention and a self-perpetuating reputation as best-in-class. We cater our approach to the unique.
As a firm that got its start in student housing, we wrote the textbook on private, pedestrian-oriented residences near top-tier universities. Since then, we’ve expanded our expertise to manage and asset type both on and off-campus. Our communities set the curve in their respective markets by combining best-in-class service with extensive social and academic programming that enhances the college experience. We know that students and parents want and how to operate communities in a way that exceeds those expectations while achieving targeted returns on our client’s behalf.
CA’s multifamily property management platform leverages our best-in-class support departments to maximize operational efficiency, resident satisfaction, and ultimately, drive property-level financial performance. From innovation and team member training and development to sustainability and wellness, CA’s internal subject matter experts have developed a scalable national management company at the forefront of emerging multi-family trends. Our agile platform allows us to operate in a manner consistent with client goals regardless of property type or market.
The ever-changing management environment requires specialized knowledge and a diverse set of skills . CA offers expertise and resources that are unmatched in the industry. Serving as an extension of our client’s team, we use our hands-on experience to develop a strategic plan for our client’s investment to accurately guide, observe, assess and provide recommendations. We prepare our clients for what’s next by offering multi-family resources in connection with a full suite of services.
Our experts will dive into the local markets and property-specific data to provide an in-depth analysis of our client’s asset’s performance. The final assessment provides a recommended unit mix, rental rates, amenity suggestions and an experience-informed operating budget created from historical data and – creating a differentiated product within the market consistent with our client and investor objectives.
As a strategic partner, we will conduct a thorough evaluation of an asset to uncover hidden costs and opportunities. Leveraging our experience and expertise to identify exposures to develop creative and efficient solutions to provide our clients with the necessary data to make an informed decision.
CA’s depth of experience when it comes to new developments makes us uniquely qualified to provide advisory services to clients early in the development stages. Through our detailed process, we assess a project to find a perfect off-site leasing center, assemble a lease-up pro-forma and design a personalized marketing strategy to deliver greater returns.
CA’s operational assessment allows our clients to see the big picture – identifying strengths of their assets and opportunities for improvement. The process begins with an extensive review of data and documents, coupled with one-on-one interviews with onsite staff to understand how a property measures up. In the end, our clients receive a report with overall findings and performance enhancements, enabling them to better position their property within the competitive landscape.
We focus on making health and wellness accessible, approachable and easy for our residents. From the fitness amenity spaces to the programming and activities. We enable and encourage our residents to be holistically well by focusing on seven pillars of wellness: physical, emotional, intellectual, social, spiritual, environmental and occupational. These pillars are integrated into the daily lives of our clients via optional, incremental, and easy choices woven into services, amenities, events, and more. This focus on wellness leads to happier and healthier individuals, communities and society.
Experience is everything. At CA, we have a dedicated team with expertise in optimizing the customer experience through exemplary service, attention to detail, and qualitative data-driven decision making. Though our buildings are programmed to be the top of the market, our amenities are best-in-class, and our technology is second-to-none, the thing that truly sets CA apart is the careful selection and training of team members to provide world-class experiences. Every decision is powered by insights we gather throughout a resident’s stay to ensure that each experience is personalized, and retention is optimized. We provide a never-ending evolution of services and technologies that deliver unparalleled living experiences.
